Signature VM – Managed Services Study

Introduction

The Secutor Signature Vulnerability Management (SSVM) service is a holistic, risk-based approach to Vulnerability Management that places emphasis on using network security architecture in combination with the award-winning QualysGuard platform to identify critical attack vectors and prioritize vulnerability remediation. We help our clients find the “needle in a haystack”: the risks and vulnerabilities that offer malicious entities the path of least resistance into their secured network. Over 10,000 companies use QualysGuard solutions to transform their asset and vulnerability data into answers that power their security programs. Provided as a service managed by our top cybersecurity experts, SSVM is a comprehensive solution leveraging QualysGuard to serve as a solid foundation upon which a successful cybersecurity program can be built.

Situation

This company has grown into becoming the trusted compliance partner to more than 10,000 registered locations of healthcare worldwide. For more than ten years their technology platform has been servicing and supporting a more efficient compliance healthcare experience. With ever increasing cybersecurity requirements, their VP of Technology contacted Secutor for help.

Challenges

Secutor reviewed and rapidly identified their most pressing challenges. Among several other items that Secutor helped them remediate, Vulnerability Management was top of their priority list. Some of the problems identified were:

  • They knew that they were vulnerable to attack, but had no way to quantify their risk or identify the most likely attack vectors
  • The IT team was fully focused on building out their AWS environment and improving their product offering to customers
  • They were critically short-handed on staff with the time and knowledge to implement a Vulnerability Management program
  • They had very little oversight into whether their outsourced MSP was meeting their patching metrics
  • Their outsourced Vulnerability Assessment provider was only scanning them once a quarter, the reports were sparse, and they were very expensive
  • Their asset and software inventory was incomplete and out of date

Services Provided

Secutor experts collaborated with the customer’s IT team to provide the following services:

1.
Gap analysis

Reviewed the existing security policies and procedures to identify areas for improvement or refinement

2.
Network Analysis

Reviewed subnet information provided by the networking team to determine the optimal scanning coverage and schedule

3.
Continuous Vulnerability Management

Designed and implemented a comprehensive solution where scans, ticketing, and reports were optimized and automated

4.
Vulnerability Prioritization and Metrics

Identified usable and understandable metrics that were the most important to the customer and automated them, for the IT team to have continuously updated action items

5.
GRC

Drafted Vulnerability Management and Remediation policies and procedures

6.
Training

Provided regularly scheduled knowledge transfer to help the IT team remediate the most critical vulnerabilities with minimal research time

7.
Team Extension

Secutor’s extensive team of cybersecurity “grey beards” is available to the customer, ready to provide advice to resolve the most challenging Vulnerability Management problems

Summary

Secutor helped this customer:

Obtain a continuously updated asset and software inventory of all networked devices, answering the question: “What do I need to protect?”

Focus on the most important vulnerabilities: “What do I need to fix first?”

Track improvements in security, answering the question: “Is everyone rowing in the same direction?”

Identify and track all internal assets, answering the question: “Am I scanning everything?”

Having peace of mind knowing that Secutor “has their back”, keeping their teams informed of new and existing attack vectors with no additional effort by their already overloaded staff

About Secutor

Secutor Cybersecurity is a trusted partner comprised of industry leading experts in the fields of Cybersecurity and Governance, Risk and Compliance. We partner with our clients to deliver on-demand solutions tailored to expertly navigate the regulatory demands of their specific industries.

Our proven track record of successfully exceeding client expectations is achieved through the combination of our methodical approach, advanced technologies, subject matter experts, and synergy with client team members.

Secutor is your team of world-class problem solvers with vast expertise and experience delivering complete solutions keeping your organization protected, audit-ready, and running smoothly.

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