How to Use ChatGPT Securely in Your Business


ChatGPT is a cutting-edge tool that can bring a lot of value to small and medium sized businesses. With its advanced language processing abilities, it can automate a range of tasks, freeing up time and resources for other important work.

However, when it comes to confidential information, it’s essential to make sure that you are using ChatGPT, or other text-based AI tools, securely. Below, we’ll cover the use of the tool and provide guidance on what to do with confidential information.

The Benefits of ChatGPT

ChatGPT is a powerful tool that can help you automate various tasks, including customer service, sales, and support. It can also assist in tasks such as content creation, data analysis, and research.

By using ChatGPT, you can save time and resources, as well as reduce the risk of errors (although it’s important to still double-check the information ChatGPT is providing – errors can still occur). It’s an excellent tool for businesses looking to streamline their operations and improve efficiency.

How to Use ChatGPT Securely

When it comes to using ChatGPT securely, there are several factors to consider. 

To start, it’s important to ensure that you are using a trusted and secure platform, such as OpenAI, which is the creator of ChatGPT.

Next, it’s crucial to be aware of the information that you are sharing with ChatGPT. Confidential information, such as personal data, financial information, and trade secrets, should not be shared with the tool.

Finally, it’s essential to make sure that your team is aware of the security measures in place and to educate them on how to use the tool safely. This will help to reduce the risk of errors and ensure that confidential information remains secure.

We’d also suggest including some form of policy for you business in regards to sensitive data entered into AI tools – here’s an example policy:

here is a basic process for entering intellectual property (IP) into ChatGPT:

  1. Obtain permission: Before entering any IP into ChatGPT, make sure you have obtained the proper permissions and licenses from the IP owner. This could include obtaining a license to use copyrighted material, or getting permission to use someone’s trademarked name or logo.
  2. Identify the IP: Clearly identify and label any IP that you are entering into ChatGPT, including the source of the IP and any applicable licenses or permissions.
  3. Limit access: Limit access to the IP within your organization to only those who need it to perform their job functions.
  4. Monitor usage: Regularly monitor the use of the IP within ChatGPT to ensure that it is being used in accordance with the terms of the license or permission.
  5. Keep records: Keep records of all permissions and licenses, as well as any correspondence with IP owners. This will be important in case of any legal disputes.
  6. Have an action plan in case of infringement: in case of an infringement, have a plan in place for removing the infringing content and addressing any legal or reputational issues that may arise.

Please note that these are general guidelines and it’s always best to consult with legal professionals to ensure compliance with all applicable laws.


ChatGPT is a powerful tool that can bring a lot of value to almost any business – even in its early stages like we see today. By using it securely, you can streamline your operations, improve efficiency, and reduce the risk of errors.

If you’re looking for help in leveraging ChatGPT for your business, then get in touch with us today. We are here to help and can assist you in making the most of this innovative tool.

Looking for help with ChatGPT and IT security? Contact us today!

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